Blog7 : Comment System Design for Engagement, Moderation and Performance
- Comment System Design for Blog7
- Comment Systems - Anti-Spam, Moderation, Screen Posts in open systems
- Blog comments systems are Full of Spam and Trolls
- Comment System Design for Anti-Spam - Real Users only
- Bias is embedded on Left or Right Platforms - Real Names don't help if entire media tilted
- Comments Requires User Login - No anonymity, requires email, login - social auth ok
- Problem - allows nickname or Force Real Name displayed
Comment System Design for Blog7
Comment System Design 101
Comments System Design for Engagement
The current Huffington Post system in Aug 2013 uses advanced algorithms to moderate comments plus 40 moderators, but that is not enough to stop rape and death threats or block the sex and hate speech that can make a content or social platform in deep trouble.
No Comments Allowed - moderation too expensive,
June 14th of 2017, huffpost, after the merger with Yahoo and rebranding as Oath, cut approximately 2,100 of its staff… including the entirety of its moderation and community team. Therefore, their live comment model was no longer sustainable, and thus terminated after this was realized by senior staff.
Facebook Comments become defacto Internet commenting systems
There remains a thriving commenting community around HuffPost comment, it just so happens to be hosted, moderated, and sustained entirely by Facebook.
Social Network "Safety" and Advertiser Brand Protection is VERY Expensive
- Don't display comments below blog automatically - but require click, e.g. zerohedge.com has a wide button at bottom labelled comments.
No Comment Systems Increase
Many sites have simply thrown in the towel on comments.
- Quartz, the Atlantic Media-owned business site, hasn’t had comments since its launch in 2012, opting instead for edited annotations alongside stories.
- Huffington Post actually used comments to build a viral following with a large number of users, but first went real name 8/2013 then no comments 7/2017
- Vox, another tech-savvy news site, launched last week without a comment section (though it says comments are on the way)
- Andrew Sullivan’s The Dish last year.
- Popular Science killed its own comment section in Sep 2013 premised on the argument that comments are bad for science. The decision to get rid of its comments was an uncomfortable one. While the site was committed to letting readers debate scientific concepts, the volume of spam and trolling often made constructive discussion impossible. “Even a fractious minority wields enough power to skew a reader’s perception of a story,”
- Chicago Sun-Times Apr 2014 that it was temporarily killing its comment system until it figures out a way to make them less embarrassing and unpleasant.
Comment Systems - Anti-Spam, Moderation, Screen Posts in open systems
Blog comments systems are Full of Spam and Trolls
Comment sections on news sites usually get filled with Trolls, who comment specifically to make other people get upset.
Comment System Design for Anti-Spam - Real Users only
Bias is embedded on Left or Right Platforms - Real Names don't help if entire media tilted
- Most of mainstream media is pretending to be Centrist, while they have a clearly left-of-center bias. In USA, few outright Far Left sites, but they clearly by banning anonymous posts discriminate against right winger comments. The bulk of their left-ish readers or articles with a left tilt would "agree" and have no problem using real names.
- There are a few Right-leaning media, but again same applies where the authors and the majority of comments from Right wingers, so real names are ok by them. It is the dissenters ie left leaning that would hesitate to criticize with real names, fearing trolling and shaming.
NPR, HuffPo and other Leftie sites, when the comments mainly and increasingly reflect non Leftie world views,
Comments Requires User Login - No anonymity, requires email, login - social auth ok
Problem - allows nickname or Force Real Name displayed
- NY Times shows Real names work even though number of comments go down
- Makes comments authentic
- Reduces number of hate speech comments,
- Reduces number of moderators needed - though Facebook still needs thousands!
My name is registered on my account. Why can’t HuffPo take care of their problems with trolls with info. they already have? If they have threats, etc., I definitely don’t need giving someone access to my real name!!
- Huffington Post with one of largest commenting systems often with 1000s of comments per blog. It has logged more than 260 million comments in its history anonymous till Aug 2013.
- Ended anonymity in Aug 2013 stating Trolls are just getting more and more aggressive and uglier with rape and death threats