Outbound,Sending Customer UX Marketing

By pjain      Published June 27, 2020, 4:57 a.m. in blog Programming   

Part of Series - Growth Series and Guide

e Outbound Multi-Channel : DM,EM,SMS Marketing, Gifting


  • Work best with just marketing or marketing & sales? Both ways work very well. Our customers are having great success using the Reachdesk platform with a wide range of teams,

Direct Mail Automation

Take control of your direct mail and gifting Create a physical impression and break the digital sound barrier using personalized direct mail and gifting from one single platform


eGiftcards Choose from 100s of international eGift cards. Stand out from the crowd and delight email inboxes

Warehouse & Fulfillment Store items in your dedicated section of our global network of warehouses.

Gifting Marketplace Send and track gifts via our marketplace of verified local providers

Handwritten Notes Add a human touch to sales and marketing by sending handwritten notes with personalized messaging

Team Budgeting Manage teams and budgeting easily allowing you to scale direct mail and gifting easily

Physical Gift giving

  • Address Confirmation Reach anyone regardless of where they are working using our address confirmation system

  • How do I send to people working at home? We have a feature which allows you to capture and verify home addresses

Global Reach Send anything to anyone anywhere in the world. Leverage our full offering across North America, EMEA and APAC Reachdesk is currently available in North America, EMEA and APAC. We offer eGift cards, localized gifting and warehouse access across the globe so you can scale your direct mail and gifting campaigns internationally from within one single platform.

Automated. Remove the manual load of direct mail and gifting by automating the entire process in one platform. Set pre-defined audiences and trigger sends based on real-time data and business logic as part of a multi-channel campaign.

Frictionless Get sending in minutes, not weeks

Measurable. Real-time visibility and ROI analysis of eGifts and offline campaigns. Measure what matters and optimize campaigns across the entire organization, no matter where you're working. Increase response rates by up to 6x Save +20 hours per campaign Book 2 more meetings per SDR per month

Clear Visibility Track inventory and delivery in one place

Big Data Analytics - Track EVERYTHING in near Real Time

  • How can we track the items we send? All sends have tracking, meaning you can see delivery statuses in real time inside the Reachdesk platform and your CRM. You also get real time notifications.

Campaign Management

Personalized Sourcing Make the most of our sourcing and project management services to lighten the load and create custom campaigns

Content Creation facilitation

Do we have to source our own items and then send them to you? Totally up to you. We do provide a fully managed service where we source the items for you

MFA Integrated with Marketing Tools

Bridge the gap between the physical world of sales and marketing using a platform built for modern sales, marketing and customer success teams. Connect your entire tech stack in 1 click and send campaigns directly through your CRM, marketing automation software and seamlessly integrate gifting and direct mail into existing sequences and workflows.

  • Marketo
  • SalesLoft
  • Outreach
  • Eloqua
  • HubSpot

CRM Integration

Smart Marketing, Customer Engagement

EC Marketing


Ideoclick is a company providing services for manufacturers to build brand velocity on Amazon.

  • Founded 2008 Seattle, US
  • VC 13m

Customer Loyalty


Deliver the moments that matter. Reachdesk helps create and deliver physical experiences your customers and prospects will love, regardless of where you're working. Boost pipeline, increase response rates, accelerate deals and keep existing customers happy.


Sendoso operates a business-to-business engagement platform, which helps businesses accelerate sales and retain customers with gifts and rewards. Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved. We're building massively scalable data pipelines, platform intelligence using ML/AI, robust integrations, third-party logistics and workflow automation. With customers like AWS, Google, Capital One, Nasdaq and many many more, we have clear product-market fit. And are growing rapidly. Our ambition doesn't stop there. We are building a platform to source, store, ship and track literally anything you ever need to send.

  • 50m VC
  • Founded 2016


SpringBIG is a company developing customer loyalty and communications solutions for cannabis dispensaries and brands.

  • Founded 2012 Boca Raton, US
  • VC 8m

Account Based MFA, Direct CRM, Marketing Support

Account-Based Direct Mail

Folloze .com

A company developing an account-based marketing platform. It enables B2B sales teams to use marketing techniques to engage target accounts. The platform provides content paching and management, personalization and orchestration capabilities, as well as allows marketers to deliver account-specific content campaigns, content automation, account analytics.

  • Founded 2013 Foster City.com
  • VC 22m

Conversational AI Chatbots, Bots


Voiq is a company building conversational AI voice for cal

  • Founded 2014 Redwood City
  • VC 7m

Customer Voice - Feedback

Capturing customer voice

Injecting customer view into marketing, sales, and service initiatives


SlapFive is a customer voice engine designed to accelerate customer acquisition, expansion and renewal by capturing customer voice and injecting it into marketing, sales, and service initiatives. Common use cases include case studies, recorded reference calls, buyers’ guides, customer feedback, and more.

Help you outsource for tech marketering

  • Users participate in an initial customer voice workshop
  • Aside from the initial workshop, customers don’t need to invest any more of their time.
  • SlapFive formulates a strategy for using customer knowledge, experiences
  • Each development process is highly personalized,
  • Provides advice to drive the development of an appropriate campaign.


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